Sponsors, Presenting & Exhibiting Companies:

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Cancellations made before 2 April 2026

Full refund.

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Cancellations made between 3 April 2026 - 30 April 2026

A 10% cancellation fee will apply. A credit note for 90% of your invoice will be issued. If your invoice had not been paid, you will be required to pay 10% of your total invoice. If your invoice had already been paid, the credit note will be held for future conferences. Refunds will only be issued at the discretion of RIU Conferences | Vertical Events Management.

 

Cancellations made on/after 1 May 2026

No Refund will be given.

If your invoice has not been paid by 1 May 2026 and you cancel your participation, you will still be required to pay the full amount.

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Delegates:

 

Cancellations

All cancellations must be made in writing to RIU Conferences | Vertical Events prior to Thursday 28 May 2026. Refunds (minus any applicable credit card fees) will be paid only if cancellation is provided to RIU Conferences | Vertical Events prior to Thursday 28 May 2026.

Alternatively, you may transfer your registration to a substitute delegate, by providing details in writing to RIU Conferences | Vertical Events prior to the event (E: diane@verticalevents.com.au).

 

RIU Conferences | Vertical Events reserves the right to cancel your booking if payment has not been made by the due date.