Sponsors, Presenting & Exhibiting Companies:

 

Cancellations made before 30 April 2025

A 10% cancellation fee will apply. A credit note for 90% of your invoice will be issued. If your invoice had not been paid, the remaining 10% will require payment. If your invoice had already been paid, the credit note will be held for future conferences. Cash refunds will only be issued at the discretion of RIU | Vertical Events Management.

 

Cancellations made between 1 May 2025 - 10 June 2025

A 25% cancellation fee will apply. A credit note for 75% of you invoice will be issued. If your invoice had not been paid, the remaining 25% will require payment. If your invoice had already been paid, the credit note will be held for future conferences. Cash refunds will only be issued at the discretion of RIU | Vertical Events Management.

 

Cancellations made on/after 11 June 2025

No Refund will be given.

If your invoice has not been paid by 11 June 2025 and you cancel your participation, an invoice for the full amount will be sent to you for payment.

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Delegates:

 

Cancellations

All cancellations must be made in writing to Vertical Events prior to Tuesday 10 June 2025. Refunds (minus any applicable credit card fees) will be paid only if cancellation is provided to Vertical Events prior to Tuesday 10 June 2025.

Alternatively, you may transfer your registration to a substitute delegate, by providing details in writing to Vertical Events prior to the event (E: diane@verticalevents.com.au).

 

RIU | Vertical Events reserves the right to cancel your booking if payment has not been made by the due date.